- Please send all core related questions to Gary Walters @ email@example.com
- If you are ordering & paying with PayPal and don’t understand the Core Policy… Please Call 800-622-5103.
- High Pressure Oil Pumps MUST BE RETURNED WITH FITTINGS. If fittings are not returned you will be charged $25.00 each.
- *NOTE – PayPal: All orders will require that we have a credit card on file on orders with a core value. The on file credit card will not be charged unless the core is not returned in the 30 DAYS. Please call for further details. We do not charge for the core at time of purchase, you have 30 days to return the core before being charged. We only charge if you do not return the core
- Core Charges Vary – Please check individual listings for core pricing. Core pricing changes depending on the type of injector, pump, turbo, etc.
Please call 1-800-622-5103 if you have any questions or concerns.
- What this means for our customers: There are no annoying credits to deal with. We only charge you if you do not send us the old core within 30 days of purchase! We make core returns as quick and easy as possible!
Definition of core:
- The core is the old unit, which was replaced by the new or rebuilt item. Some new items, for example the Alliant Power product line, also require the return of the old core.
- After installing the new / rebuilt item, simply put OLD ITEM/UNIT back in the original shipping box. Please drain oil or fuel from the used item. Wrap in sturdy plastic bag if needed.
- If you have any questions please call our toll free number 1-800-622-5103 or email firstname.lastname@example.org
Core Physical Condition:
- Cores should be returned in an “as removed” and rebuildable condition. Cores returned incomplete or disassembled may receive partial credit or be rejected. Cores need to be returned within 30 Days – please call if you need additional time for core return.
After 30 Days:
- The credit card that we have on file will be charged for the amount of the core (amount will very depending on the part, and will appear on the invoice).
- If the core is returned after 30 days a full refund of the core charge minus 20% and 25.00 late fee will be issued to the customer. No core refund will be given after 60 days or will be purchased at what we pay for cores.
Any Questions? Call us at (850)-470-9408 or email us by using our contact form.